Situations managers deal with

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    • We cover:Difficult conversations that lead to positive, productive outcomes (Michael McCarter + Amalie Nash) and a series of what-ifs with HR partners Arthur Acuña, Perla Adame and Gretchen Pina-Breedy.

    Additional resources to help you

    More training on Managing teams:

    Management fundamentals: Prioritizing and delegating

    Illinois state editor Romando Dixson shares how he sets priorities, delegates tasks and projects and delivers results.

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    • Understanding the financial side of our business

    Learn how to make the budget work for you, rather than the other way around.

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    • Project-manage like a pro

    Here’s how to deliver on a big project with many moving people and parts. Ten tips in 60 minutes that will help you simplify and win.

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    • Your power as an informal leader

    You don’t need to have rank and seniority to exert leadership. What you prioritize, what you value, how you listen, how you communicate, whose voices and views you feature, who you lift up, small gestures of mentorship, open-mindedness to advice and counsel — these all are informal acts of leadership.

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